Privacy policy
PRIVACY POLICY
Last Updated: April 13, 2026
Blue Chateau 25 (“Blue Chateau 25,” “Company,” “we,” “us,” or “our”) operates this website and online store, including all related information, content, functionality, features, tools, products, and services (collectively, the “Services”) to provide customers with a curated shopping experience. The Services are hosted and powered by Shopify Inc. (“Shopify”), which enables us to offer ecommerce functionality and related services.
This Privacy Policy describes how we collect, use, process, disclose, transfer, and retain personal information when you access or use the Services, make a purchase, communicate with us, or otherwise interact with us.
In the event of any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy shall control solely with respect to the collection, processing, and disclosure of personal information.
By accessing or using the Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
1. Definition of Personal Information
For purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, to an identifiable individual.
Personal Information does not include:
- Aggregated data
- De-identified data
- Anonymous information that cannot reasonably be linked to you
2. Categories of Personal Information Collected
Depending on your interaction with the Services and applicable law, we may collect and process the following categories of Personal Information:
A. Identifiers and Contact Information
- Full name
- Billing and shipping address
- Email address
- Telephone number
B. Financial and Payment Information
- Credit or debit card details
- Payment account information
- Transaction confirmations
- Billing details
- Purchase history
Payment data is processed securely through third-party payment processors.
C. Account Information
- Username
- Password
- Security credentials
- Preferences and settings
You are responsible for maintaining the confidentiality of your login credentials.
D. Transaction Information
- Products viewed, added to cart, wishlisted, purchased, returned, exchanged, or canceled
- Order history
E. Communications
- Customer service inquiries
- Email correspondence
- Reviews or submitted content
F. Device and Technical Information
- IP address
- Browser type
- Device identifiers
- Network connection details
G. Usage Information
- Interaction data
- Browsing activity
- Navigation behavior
- Time and date of access
We may also generate inferences from the above information for business and commercial purposes.
3. Sources of Personal Information
We collect Personal Information from:
- Directly from you — when you create an account, make a purchase, contact us, or otherwise provide information.
- Automatically through technology — including cookies, tracking pixels, and similar technologies when you use the Services.
- Service providers — including payment processors, hosting providers, fulfillment providers, and analytics services.
- Third-party partners — including marketing and advertising partners.
4. Purposes for Processing Personal Information
We may use Personal Information for the following lawful purposes:
A. To Provide and Fulfill the Services
- Process payments
- Fulfill orders
- Arrange shipping and returns
- Manage accounts
- Provide order notifications
- Enable product reviews
- Personalize shopping experiences
B. Marketing and Advertising
- Send promotional communications
- Provide targeted advertisements
- Measure marketing effectiveness
You may opt out of marketing communications at any time.
C. Security and Fraud Prevention
- Authenticate accounts
- Detect and prevent fraud
- Investigate suspicious activity
- Protect public safety and platform integrity
D. Customer Support and Communications
- Respond to inquiries
- Provide service updates
- Maintain customer relationships
E. Legal and Compliance
- Comply with applicable laws
- Respond to lawful requests or legal process
- Enforce contractual rights
- Defend against legal claims
5. Disclosure of Personal Information
We may disclose Personal Information under the following circumstances:
A. Service Providers
To vendors and service providers who process information on our behalf, including:
- Shopify
- Payment processors
- Shipping carriers
- IT service providers
- Data analytics providers
- Cloud storage providers
B. Marketing and Advertising Partners
We may share information with advertising and marketing partners for personalized advertising purposes, subject to applicable law.
C. Corporate Transactions
In connection with a merger, acquisition, restructuring, sale of assets, financing, or bankruptcy.
D. Legal Requirements
To comply with:
- Subpoenas
- Court orders
- Law enforcement requests
- Government investigations
E. With Your Direction or Consent
When you authorize or direct us to share information.
6. Relationship with Shopify
The Services are hosted by Shopify. Shopify may collect and process Personal Information necessary to provide and improve its ecommerce platform.
In certain circumstances, Shopify acts as an independent controller of Personal Information, including with respect to enhanced features and cross-merchant data processing.
For more information, please review Shopify’s Consumer Privacy Policy at:
https://privacy.shopify.com
You may exercise certain rights directly through Shopify’s Privacy Portal where applicable.
7. Third-Party Links
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, content, or accuracy of third-party websites. Accessing third-party sites is at your own risk.
8. Children’s Privacy
The Services are not directed to individuals under the age of majority in their jurisdiction.
We do not knowingly collect Personal Information from children under 16 years of age. If we become aware that such data has been collected without verified parental consent, we will take reasonable steps to delete it.
9. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect Personal Information. However:
- No system is completely secure.
- We cannot guarantee absolute security.
- Transmission of data over the internet is at your own risk.
10. Data Retention
We retain Personal Information only for as long as necessary to:
- Provide the Services
- Maintain your account
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on legal and operational requirements.
11. Your Privacy Rights
Depending on your jurisdiction (including under applicable U.S. state privacy laws), you may have rights including:
- Right to Access – Request access to Personal Information we hold about you.
- Right to Delete – Request deletion of Personal Information.
- Right to Correct – Request correction of inaccurate information.
- Right to Data Portability – Obtain a copy of your Personal Information.
- Right to Opt-Out of Sale/Sharing – Opt out of targeted advertising or sale/sharing of Personal Information.
- Right to Non-Discrimination – We will not discriminate against you for exercising your rights.
We may verify your identity before processing requests. Authorized agents must provide proof of authorization.
Global Privacy Control (GPC) signals will be honored where legally required.
To exercise your rights, contact us using the information below.
12. International Data Transfers
Your Personal Information may be transferred to and processed in countries outside your jurisdiction, including the United States.
Where required by law, we rely on recognized transfer mechanisms such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Other legally recognized safeguards
13. Complaints
If you believe your privacy rights have been violated, you may contact us directly. Depending on your location, you may also have the right to file a complaint with a relevant data protection authority.
14. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the updated Privacy Policy.
15. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
Blue Chateau 25
Email: jose@bluechateau25.com